Privacy Policy
At Audiogest, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). We use Plausible Analytics to collect anonymous data about our website. We do not collect any personal data. See the Plausible Analytics privacy policy for more information on how they collect, store and use your data: Plausible Analytics Privacy Policy
Microsoft Clarity is a web analytics service. We use it to record how users interact with our website. We do not collect any personal data. See the Microsoft privacy policy for more information on how they collect, store and use your data: Microsoft Privacy Policy
What data do we collect?
We only collect email addresses of users who create an account to use our web application. We do not collect any other personal data or track users, unless users have provided them voluntarily.
Recording files (both audio and video files) are converted to audio files and stored on a secure and private server hosted on Amazon Web Services. One external services we use is OpenAI. See the OpenAI API privacy policy for more information on how they collect, store and use your data: OpenAI API Privacy Policy.
Plausible collects anonymized data to provide insights into our website's performance. The data collected includes unique visitors, page views, referral sources, and geographical location. Plausible does not use cookies or collect personally identifiable information, and IP addresses are anonymized to ensure privacy.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
We will use your email address to authenticate your account and allow you to access our web application. If you choose to save your transcriptions and summaries, we will store them in our database.
In the context of using Plausible analytics, we act as the data controller, while Plausible serves as the data processor. Plausible may use subprocessors to provide its services, ensuring that all subprocessors comply with the necessary data protection regulations.
We will use your data to:
- Process your order and manage your account.
- Analyze and optimize user experience with the help of anonymous data collected through Plausible.
How do we store your data?
We will store your email address and related user profile and transcript related data on secure and private servers.
Marketing
We will not share your email with any third parties.
What are your data protection rights?
- You have the right to access your personal data that we hold.
- You have the right to request that we correct or delete any personal data that is inaccurate or incomplete.
- You have the right to request that we erase your personal data.
- You have the right to request that we restrict the processing of your personal data.
- You have the right to data portability, which means that you can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- You have the right to object to the processing of your personal data in certain circumstances.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
How do we use cookies?
We use cookies to keep you signed in and to store you pin that is used to encrypt their data. By using our web application, you consent to the use of cookies in accordance with this privacy policy.
What types of cookies do we use?
- Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Privacy policies of other websites
Our web application may contain links to other websites. Our privacy policy applies only to our web application, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We may update our privacy policy from time to time. Any changes we make to our privacy policy will be posted on this page.
How to contact us
If you have any questions about our privacy policy, please contact us at [email protected] .
How to contact the appropriate authorities
If you are a resident of the European Economic Area and believe that we have infringed your privacy rights, you have the right to lodge a complaint with a supervisory authority. The supervisory authority in your country of residence will depend on the specific country.