Help Center
Get help with Audiogest. Read guides, tutorials, and more.
Support
Contact our support team for help with your account or any issues you're experiencing.
Contact supportGuides
Learn how to use Audiogest.
How to transcribe a WhatsApp voice message on iPhone
Follow these simple steps to transcribe your WhatsApp voice messages from an iPhone with Audiogest. All formats supported, up to 350MB and 4-hour length.
How to Transcribing iPhone Voice Memos
Learn how to Transcribing iPhone Voice Memos with Audiogest.
How to Transcribe a Microsoft Teams Recording file
Learn how to convert your Microsoft Teams recordings into text with Audiogest with this simple guide.
How to Transcribe Zoom Meetings recordings
Learn the easy steps to turn your Zoom meeting recordings into accurate transcripts with Audiogest.
How to Transcribe WhatsApp Voice Messages from Android
Easily convert your WhatsApp voice messages from an Android device into transcripts with Audiogest. Supports all formats, up to 350MB and 4 hours in length.
How to Transcribe Google Meet Recordings
Master the process of transcribing your Google Meet recordings with Audiogest with this quick guide.
How to transcribe a recording file
Learn how to transcribe any recording file, audio or video, with Audiogest. A simple guide.
FAQs
Answers to frequently asked questions about Audiogest.
What is the maximum file size supported?
The maximum file size is 1GB with a maximum length of 5 hours (300 minutes). This can be any video or audio file. If you want to process larger files or longer, please contact us at [email protected].
What languages are supported for transcriptions?
Audiogest supports 99+ languages, including English, Dutch, German, French, Spanish and Hindi.
What file types are supported?
All audio and video file types are supported, including the types aac, ogg, m4a, mp3, mp4, mpeg, mpga, wav, webm and more. This includes recordings files from Zoom, Google Meet, Microsoft Teams, iPhone Voice Memos, etc.
How is my data stored?
Uploaded recording files are converted to audio files and are stored on our servers that are hosted in the EU (Frankfurt, Germany). All other data, including user data is stored on servers located in Amsterdam, the Netherlands. Your data can be deleted by deleting your file in the app. Check our privacy policy and terms and conditions for more information.
Is my data used to train AI models?
No, your data is never used to train or fine-tune machine learning or AI models.
Do you offer a student discount?
Yes, 35% off for all credit purchases! Just sign up with your student or academic email address and the discount will be automatically applied. Don't see the discount? Send us an email from a .edu or student email address to get the discount code.
Do you offer a discount for high volume?
Yes, we offer discounts for purchases 50+ transcript hours. Please email [email protected] to discuss details.
Why do I have to provide vocabulary when generating a transcript?
Your provided vocabulary will help our AI to generate more accurate transcripts. Provide names, acronyms and foreign words for our AI to recognize and transcribe correctly.
Why won’t my file upload?
Check if your file’s audio and video format is supported. Maximum file size is 500 MB or 5 hours. Your internet speed may also affect the upload speed.
Why is transcribing taking so long?
Long files might take a bit of extra time to process. If there’s no result after 15+ minutes, don’t delete the file; contact us.
Why isn’t my transcript 100% accurate?
Our AI isn’t always 100% accurate. Audio quality, overlapping speech, and unclear speech can affect transcript quality.
Why are parts of my recording missing from the transcript?
Long pauses with no speech may cause gaps. Try splitting the audio or re-uploading the file.
Get started with Audiogest
Get accurate transcripts and summaries of your audios and videos
Save hours of work and money