Help Center
Get help with Audiogest. Read guides, tutorials, and more.
Support
Contact our support team for help with your account or any issues you're experiencing.
Contact supportGetting started
Learn the basic of how to get started with Audiogest.
How to get a transcript of your recording
Learn how to upload your audio or video files to Audiogest to transcribe and summarize meetings, interviews, calls, or any spoken content.
Guides
Learn how to use Audiogest.
How to create projects and add files
Learn how to organize your transcripts and files in Audiogest using the Projects feature. Easily group related files together—by client, topic, meeting type, or anything else—to keep your workspace structured and efficient.
How to create and use custom AI prompts to generate summaries and more
Learn how custom AI prompts let you define how Audiogest should process your transcript—so you can reuse the same instruction across different files and generate consistent results.
How to transcribe a WhatsApp voice message on iPhone
Follow these simple steps to transcribe your WhatsApp voice messages from an iPhone with Audiogest. All formats supported, up to 350MB and 4-hour length.
How to Transcribing iPhone Voice Memos
Learn how to Transcribing iPhone Voice Memos with Audiogest.
How to Transcribe a Microsoft Teams Recording file
Learn how to convert your Microsoft Teams recordings into text with Audiogest with this simple guide.
How to Transcribe WhatsApp Voice Messages from Android
Easily convert your WhatsApp voice messages from an Android device into transcripts with Audiogest. Supports all formats, up to 350MB and 4 hours in length.
How to Transcribe Zoom Meetings recordings
Learn the easy steps to turn your Zoom meeting recordings into accurate transcripts with Audiogest.
How to transcribe a recording file
Learn how to transcribe any recording file, audio or video, with Audiogest. A simple guide.
How to Transcribe Google Meet Recordings
Master the process of transcribing your Google Meet recordings with Audiogest with this quick guide.
Frequently Asked Questions
Answers to common questions about Audiogest
Is Audiogest GDPR compliant?
Audiogest.app follows GDPR principles. Your uploaded audio and video files and all other data are processed securely in EU based datacenters and are only used to generate transcripts and summaries as requested. Read more about data privacy in our privacy policy and help center.
What is the maximum file size supported?
The maximum file size is 1GB with a maximum length of 5 hours (300 minutes). This can be any video or audio file. If you want to process larger files or longer, please contact us at [email protected].
What languages are supported for transcriptions?
Audiogest supports 99+ languages, including English, Dutch, German, French, Spanish, Italian, Polish and many more.
What file types are supported?
All audio and video file types are supported, including the types aac, ogg, m4a, mp3, mp4, mpeg, mpga, wav, webm and more. This includes recordings files from Zoom, Google Meet, Microsoft Teams, iPhone Voice Memos, etc.
Is my data used to train AI models?
No, your data is never used to train or fine-tune machine learning or AI models.
How is my data stored?
Uploaded recording files are converted to audio files and are stored on our servers that are hosted in the EU (Frankfurt, Germany). All other data, including user data is stored on servers located in Amsterdam, the Netherlands. Your data can be deleted by deleting your file in the app. Check our privacy policy and terms and conditions for more information.
Do you offer a student discount?
Yes, 35% off for all credit purchases! Just sign up with your student or academic email address and the discount will be automatically applied. Don't see the discount? Send us an email from a .edu or student email address to get the discount code.
Do unused credits carry over to the next month when I have a subscription?
Unused transcription credits do not carry over when you have a subscription. Your transcription credit is reset every month. Pay-as-you-go do carry over, as they never expire.
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