General
General frequently asked questions about Audiogest
- How does the AI transcriber and summarizer work?
- The transcriber and summarizer work in a few simple steps: upload your file, select the type of summary you like. Then wait for the processing to finish to receive your transcript and summary.
- What is the maximum file size supported?
- The maximum file size is 1GB with a maximum length of 5 hours (300 minutes). This can be any video or audio file. If you want to process larger files or longer, please contact us at [email protected].
- What languages are supported for transcriptions?
- Audiogest supports 99+ languages, including English, Dutch, German, French, Spanish, Italian, Polish and many more.
- What file types are supported?
- All audio and video file types are supported, including the types aac, ogg, m4a, mp3, mp4, mpeg, mpga, wav, webm and more. This includes recordings files from Zoom, Google Meet, Microsoft Teams, iPhone Voice Memos, etc.
- Is my data used to train AI models?
- No, your data is never used to train or fine-tune machine learning or AI models.
- How is my data stored?
- Uploaded recording files are converted to audio files and are stored on our servers that are hosted in the EU (Frankfurt, Germany). All other data, including user data is stored on servers located in Amsterdam, the Netherlands. Your data can be deleted by deleting your file in the app. Check our privacy policy and terms and conditions for more information.
- Do you offer a student discount?
- Yes, 35% off for all credit purchases! Just sign up with your student or academic email address and the discount will be automatically applied. Don't see the discount? Send us an email from a .edu or student email address to get the discount code.
- Do unused credits carry over to the next month when I have a subscription?
- Unused transcription credits do not carry over when you have a subscription. Your transcription credit is reset every month. Pay-as-you-go do carry over, as they never expire.
- Can ChatGTP generate transcripts?
- Yes, ChatGPT can generate very basic transcripts. But these transcripts do not have speaker labels and can be less accurate.
- Is Audiogest GDPR compliant?
- Audiogest.app follows GDPR principles. Your uploaded audio and video files and all other data are processed securely in EU based datacenters and are only used to generate transcripts and summaries as requested. Read more about data privacy in our privacy policy and help center.
- Can I use ChatGPT to summarize my transcripts?
- Yes you can use ChatGPT to summarize your transcripts you get from Audiogest. You can easily copy and paste your transcript in ChatGPT with the "copy as markdown" button. Use custom AI Prompts in Audiogest to generate AI documents faster and more consistent.
Get started with Audiogest
3850+ transcripts generated
Get accurate transcripts and summaries of your audios and videos
Save hours of work and money